Care for your rugs, long after the sale
Cleaning, repair, resizing and more, for any rug, not only ours.

Cleaning
Washed by hand in-house, typically in 5 to 7 business days. Any rug, not only ours.
Restoration and repair
Fringes, edges, holes and reweaving.
Resizing and reshaping
Make a rug fit the room it is going into.
Pickup and delivery
We collect and return.
Placement on delivery
We bring the rug and put it down in the room.
Rug pads
Cut to size for each rug.
Storage
Somewhere safe for your rugs during a renovation.
Trade-in and buy-back
Ask us about rugs you no longer need.
Looking after a wool rug
- Vacuum regularly along the direction of the pile, with the beater bar turned off.
- Blot spills straight away. Don't rub.
- Use professional cleaning for stains that won't lift.
- Keep rugs out of strong direct sunlight where you can.
- No bleach, no dry cleaning, and don't iron printed or embroidered areas.
We send care guidelines with every rug we make. Ask us for the guide for your quality.

Tell us about the rug
A photo of the rug and of any damage helps us answer quickly.