Care for your rugs, long after the sale

Cleaning, repair, resizing and more, for any rug, not only ours.

A rug being washed by hand

Cleaning

Washed by hand in-house, typically in 5 to 7 business days. Any rug, not only ours.

Restoration and repair

Fringes, edges, holes and reweaving.

Resizing and reshaping

Make a rug fit the room it is going into.

Pickup and delivery

We collect and return.

Placement on delivery

We bring the rug and put it down in the room.

Rug pads

Cut to size for each rug.

Storage

Somewhere safe for your rugs during a renovation.

Trade-in and buy-back

Ask us about rugs you no longer need.

Looking after a wool rug

  • Vacuum regularly along the direction of the pile, with the beater bar turned off.
  • Blot spills straight away. Don't rub.
  • Use professional cleaning for stains that won't lift.
  • Keep rugs out of strong direct sunlight where you can.
  • No bleach, no dry cleaning, and don't iron printed or embroidered areas.

We send care guidelines with every rug we make. Ask us for the guide for your quality.

Hands binding the edge of a rug

Tell us about the rug

A photo of the rug and of any damage helps us answer quickly.

We reply within 24 hours. Prefer to talk? Call or WhatsApp +1 713 554 0277.